Returns and Refunds

We want you to be happy with your bag and to let us know if you are not. That way we can do something about it. 

Which means that whether you decide its not quite the right colour, its the wrong size, not what you really need or you have simply changed your mind, return your unused bag to us within 21 days for a full refund (or exchange if you'd prefer). 

Obviously if at any time you have a bag that develops a fault, do drop us an email, include pics if you can, give us a call or pop in and we will get it all sorted out for you. 

If we do something you are not happy with, we make a mistake or let you down then please tell us so we can fix it. If we do something you are really happy with feel free to tell the world.